Prescriptions

PRESCRIPTION ORDERING FROM 30^TH SEPTEMBER 2021 FOR ALL PATIENTS

From 30^th September 2021 the Prescription Order Line (POL) will cease and no longer provide a service.

From this date you can order your prescriptions by:

• Ordering via NHS App
• Ordering via SystemOne Online App / Website
• Dropping your request into either sites of the Practice
• Posting your request to us
• Emailing your request to reception.team4@nhs.net 
• Order via your regular Pharmacy if you are a vulnerable patient who requires assistance with medication ordering

 The Practice still requires 48 hours to process your prescription. This does not include any turnaround time that your current Pharmacy takes. Please ensure you order in adequate time as we will not guarantee prescribing for urgent requests.

 In the interest of Patient Safety, Green Cross Group Practice will not be providing a telephone ordering service due to the clinical risk that can be associated with ordering over the phone. Some requests for medication over the phone are not clear and can take considerable time and effort to clarify what is needed. By ordering online, prescription requests avoid potential confusion, transcription and medication issue errors.